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Friday 3 July 2009
Perfect timing in sightseeing tours - It's in the delivery
Being a tour guide, the content of your sightseeing tour introduction is a kind of art. Is it accurate, vivid, humourous, easy to understand? That’s all important for the travelers with your group. There’s also one more critical thing – the time you deliver the words of wisdom to your clients. Timing can be positive as well as negative to what you say. Manage the art of timing marks your success on your sightseeing tours.
The basic rule is to comment when all clients can see you so you engage them in the conversation. Of course, a brief mention is necessary at the itinerary introduction. You may also do a pre-intro to arouse the interest of traveler. OurExplorer suggest you save the best for on-the-spot commentary during the actual sightseeing tours. When people see in their own eyes, they will have a more vivid memory of what you said.
There are often sceneries or interesting things on the road if you are travelling with the client group. In this case, be prepared for it in advance and proactively point out the event before passing. Travelers may easily miss the scene as they are new in the location. By introducing it in advance, a tour guide has actually shown his knowledge of the place and familiarity with the route. However, don’t point out if you have already passed the site. Never say “we just passed … and it is …”, as you won’t turn around and the client will feel they missed something nice in your sightseeing tours.
Another timing management tip is the time on the coach, car, or any other vehicle. Know how long is takes from one stop to the next and prepare your length of talking in accordance. Avoid talking of the last item when you arrived at the next new destination. Also avoid long silence on the way but do give the clients a break from all your information and knowledge.
Do you manage your timing well as a tour guide? Please share your top tips...
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