How Tour Guides can spot unwelcomed guests

Last week, we mentioned that there are often tour guides in special-themed venues. These tour guides are specialized in their specific guiding area. Such tour guides may include museum guides, historical residence guide, and theme-park guide etc. The difference is that they only guide in a certain place for limited time. Some places provide a venue tour guide for free (included in the entrance fee). Some are pay-to-hire services.

If you are a venue guide that some client pays extra to listen to you, and there are hang-on tourists with your group, what would you do? First things first, bear in mind that your clients are your priority and should not be made to feel awkward. It is usually understandable with some people hang-on. Face and talk to your clients. Attend to their questions. When your clients have your full attention, they won’t mind with some more followers.

However, if there are too many hang-ons, or some people affect your group in a negative way, you should point out that this is a private group to them. You may talk with those people separately at a convenient time. Inform them how they can find and pay for a venue guide like you. Be polite, and do not shout to them in front of others. Even though they are not your direct client, they are visitors of your tourist venue.
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